Event Block

Track an event within a workflow

Overview

The Event block is a workflow component used to trigger and record an event at a specific point in the flow.

It allows you to measure when something happens during execution.

When to use it

Use the Event block to:

• track key steps in a workflow

• measure conversions or user actions

• connect workflows to business metrics

How it works

When the workflow reaches the block:

• the selected event is triggered

• a new occurrence is recorded

• metadata (if defined) is saved

The process is automatic and asynchronous.

Configuration

Select event

Choose an event from the Events section.

You can select:

• Active events

• Disabled events (but they won’t be tracked)

Metadata (optional)

You can add dynamic data such as:

• workflow variables

• user input

• outputs from previous steps

Metadata logic

The system combines:

• global metadata (defined in Events)

• local metadata (defined in the block)

Rule:

• values are merged

• local values override global ones

Behavior by status

• Active → event is recorded

• Disabled → workflow continues, no tracking

• Archived → event not available and not tracked

The workflow is never interrupted.

Error handling

• Tracking is asynchronous

• Automatic retries in case of failure

• Invalid metadata is still recorded with error flag