# 🖼️ Image Block

## Visual Content to Enhance Conversations

The Image Block lets you insert images into the virtual assistant to make interactions more visually appealing and intuitive. 

<figure><img src="https://4264750556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dIFGOeVbHW1PRwnG0Z8%2Fuploads%2FfVcZeYtxNRYX5e8iBYFd%2FScreenshot_2025-03-05_alle_15.03.30.png?alt=media&#x26;token=a422a49c-a4d3-4c4d-8ad6-859e79131890" alt="" width="373"><figcaption><p>Image shared within the conversation</p></figcaption></figure>

<figure><img src="https://4264750556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dIFGOeVbHW1PRwnG0Z8%2Fuploads%2FOPK0H0MddK7JhjXtaqro%2FScreenshot_2025-03-05_alle_15.03.56.png?alt=media&#x26;token=cf4dcaf9-6a53-4175-b375-fc2cc3063869" alt=""><figcaption><p>Image Block</p></figcaption></figure>

Images can be uploaded in two ways:

* **Direct upload**: Upload an image from your device.
* **URL insertion**: Use an externally hosted image.

#### Requirements

* Maximum file size: 5 MB
* Supported formats: PNG, JPEG, GIF
* Alt text (up to 100 characters) can be added for accessibility and to describe the image content (not visible in web chat).

#### Common Use Cases

* Product showcase: Display images of a product in an e-commerce virtual assistant.&#x20;
* Instructional Guides & How-Tos Provide step-by-step visual guides for tasks or troubleshooting.
* Visual FAQs & Support: Simplify explanations with diagrams, infographics, or screenshots.
* Event Invitations & Announcements: Share posters, event banners, or promotional visuals.