🖼️ Image Block

Visual Content to Enhance Conversations

The Image Block lets you insert images into the virtual assistant to make interactions more visually appealing and intuitive.

Image shared within the conversation

Image Block

Images can be uploaded in two ways:

• Direct upload: Upload an image from your device.

• URL insertion: Use an externally hosted image.

Requirements

• Maximum file size: 5 MB

• Supported formats: PNG, JPEG, GIF

• Alt text (up to 100 characters) can be added for accessibility and to describe the image content (not visible in web chat).

Common Use Cases

• Product showcase: Display images of a product in an e-commerce virtual assistant.

• Instructional Guides & How-Tos Provide step-by-step visual guides for tasks or troubleshooting.

• Visual FAQs & Support: Simplify explanations with diagrams, infographics, or screenshots.

• Event Invitations & Announcements: Share posters, event banners, or promotional visuals.