> For the complete documentation index, see [llms.txt](https://guide.indigo.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.indigo.ai/getting-started/workspace/activities.md).

# Activities

Workspace activities include a set of features that support day-to-day operations within the workspace.\
These features allow you to **review conversations**, **manage knowledge sources**, a**nalyze usage data**, and **access supporting utilities**.

Here’s a brief overview of each feature:

[🗨️ **Chats**](/getting-started/workspace/chats.md)

The Chats section lets you track and review all conversations between users and your virtual assistant. You can monitor real-time interactions, analyze user behavior, [troubleshoot](/getting-started/workspace/chats/debugging.md) issues, and manage chats needing human intervention or flagged for improvement.

📃[**Docs & URLs**](/getting-started/workspace/docs-and-urls.md)

In this section, you can upload documents and add links to enrich your knowledge base. The system will use the content from your uploaded files and URLs to provide more accurate and informed responses.

[📊 **Analytics**](/getting-started/workspace/analytics.md)

In the Analytics section, you can monitor performance through key metrics such as user engagement, CSAT scores, traffic, and feedback. Leverage these insights to optimize your virtual assistant’s performance.

[🛠️ **Utilities**](/getting-started/workspace/utilities.md)

The Utilities section provides advanced tools to monitor and improve conversation quality. Here you can review detailed [**Conversation Logs**](/getting-started/workspace/utilities/conversation-logs.md), configure [**Evaluators**](/getting-started/workspace/utilities/evaluators-and-guardrails.md) to measure performance, and track issues through the [**Issue Tracker**](/getting-started/workspace/utilities/issue-tracker.md), ensuring every interaction meets expectations.

[⚙️ **Settings**](/getting-started/workspace/settings-and-installation.md)

The Settings section enables you to manage workspace configurations, user roles, security settings, and web chat customization. Control access and ensure your virtual assistant aligns perfectly with your organizational standards.

These sections offer all the tools needed to optimize your virtual assistant. For more detailed guidance, visit the dedicated articles linked above.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.indigo.ai/getting-started/workspace/activities.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.