Message Blocks

Message blocks enable you to design engaging interactions within your virtual assistant, enhancing user experience, ensuring smoother dialogue, and delivering clear, structured content.

These blocks are designed to share content that is not dynamically generated by AI but instead follows a predefined format. They are particularly useful when you need when you need to present static or structured content at specific points in the conversation flow. There are four main types of message blocks:

1. Text Block - Sending predefined messages

2. Image Block - Displaying visual content

3. Card Block - Presenting structured, interactive content

4. Video Block - Embedding multimedia content.